We attach great importance to the feedback and opinions of our agents. We have established a mechanism of rapid response to ensure that we can quickly deal with the feedback received from agents. Whether it is a product problem or after-sales demand, we will respond in time to provide you with satisfactory solutions.
In order to better support agents to develop the market, we have developed a series of market support policies, including the provision of market analysis reports, promotional material support, participation in industry exhibitions and so on. These policies are designed to help agents better understand market dynamics and customers’ needs, to improve product awareness and competitiveness. We believe that with the joint efforts of both parties, we will be able to achieve business growth and win-win situation.
We will regularly organize product training, technical seminars and other activities, so that agents can have a deeper understanding of products and related technologies. At the same time, we believe that through continuous learning and communication, we can work together to create a brilliant future.
Our after-sales team consists of a group of skilled and experienced engineers. They not only have deep technical knowledge of card connectors, but also have rich practical experience. So they are able to identify problems quickly and accurately to provide effective solutions.
We understand the importance of time for customers, once you encounter any problem, just a phone call, an email or an online consultation, our after-sales team will respond immediately, quickly analyze the problem, and develop effective solutions within 48 hours.
Our after-sales team is always customer-oriented, from product purchase to using, from technical advice to problem solving, we will be with you 24 hours a day, to provide you with professional support and help.
We accept T/T(Wire transfer), Western Union and Paypal.
The stock goods delivery within3 days.
Customized goods delivery within10~20days
For small package, send it by Express, such asDHL,FedEx,UPS,TNT,EMS. That's a door to door service . For big packages, can send them by air or by sea. We use standard export carton. We will be responsible to any product damage caused on delivery.
